Here are the key points from my January 19, 2022 talk on the metaverse and AI agency. To view the presentation, please click here.

The Greater the End-User Experience, the Higher the Stakes

As the metaverse becomes more robust (which is a function of its: features, scalability, stability, and uptime) the quality, volume, and value of in-world end-user interaction will increase.

The Fiduciary Function Critical Attribute of Agency

• A fiduciary requires loyalty and ranking the principal’s interest as top priority – this can be coded
• Software bugs and hacking risks will likely be significant

Veiled Identity

• AI agent can perform similar functions as a corporation does for it shareholders.
• End-user’s real-world identity is not disclosed.

AI Agent Functions

• Commercial transactions – buy, sell, negotiate, determine quantity, shipment method, deal with customer service (chat bots)
• Execute contracts
• Monitor performance of the contracts
• Bring legal action for breach of contract, damage to virtual property
• Observe and advise the human end-user on rules, a computational law function

Metaverse Needs to Provide and Enable

• Adjudication
• Legal sanctions
• Judgment collection

Standards

• What level of AI will be required for agent status? One possibility is a Level C
• Standards setting organizations (NIST, IEEE, ISO) will likely play an important role