A New Policy Framework for Governing Collective Sentiment in Online Communities
Summary
Yet platforms’ primary tools remain built for the reactive model. Legal scholar Evelyn Douek has described the dominant approach as treating content moderation as “the aggregation of many individual adjudications”, which produces what she calls “accountability theater rather than actual accountability.” Platforms remove individual pieces of content while the conditions that generate harm go unaddressed. Individual enforcement alone cannot meet what regulation now requires. This is where collective sentiment governance becomes relevant, not as an ethical aspiration, but as a practical response to a regulatory mandate that is already in place.
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