Litigation-Minded Southwest Airlines Passengers to Confront ‘Class Action Waiver’

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Publish Date:
January 6, 2023
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Source:
Corporate Counsel
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Summary

Courts have almost always found the waivers to be enforceable when they’re part of consumer contracts that require arbitration for dispute resolution, said Deborah Hensler, a Stanford University law professor. However, the Southwest contract does not invoke arbitration, which legal observers say leaves a more uncertain legal landscape.

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