The Legal Design Lab is an interdisciplinary team based at Stanford Law School & d.school, building a new generation of legal products & services.
We use human-centered design and agile development methodology to design new solutions for legal services. We do exploratory design work and empirical research to reimagine how the legal system could work.
Training law students & professionals in human-centered legal design and policy-making
Developing new models of legal help that promote equity and access to the civil justice system
Researching how new technology, services, and policies can bring effective, ethical innovation to the legal system
We work with courts, corporate legal departments, law firms, and legal aid groups to reimagine how they provide services.
Our Lab builds new solutions that aim to make the civil justice system more accessible and equitable. Here are some of the projects that we are building, piloting, and evaluating. For a complete list of projects, visit: http://legaltechdesign.com
Learned Hands is a web application that Stanford Legal Design Lab built in partnership with the Suffolk LIT Lab and support of the Pew Charitable Trusts. The app creates a labeled dataset of people’s stories talking about their legal issues. This labeled dataset can then be used to develop machine learning models + a natural language processing classifier that can potentially spot issues automatically in people’s text. The application lets a crowd of lawyers, law students, and other members of the public to read through people’s stories of possible legal issues (taken from the online forum Reddit/LegalAdvice, where people have given consent and the stories are all anonymized).
The users read each story, and then label whether certain legal issues are present — is there Family Law issue? Housing law issue? Money and Consumer issues? After classifying the stories at a high level, then users label more specific issues — is there a Divorce issue present? Child custody? Domestic violence? As users of Learned Hands label the posts, the application gathers multiple users’ labels to find if there is consensus of what issues are present in the posts. This then forms a ‘labeled dataset’. The dataset can then be used to train machine learning models to automatically label text, as to what legal issue is present. Gradually, as the models learn from the labels, they can automatically spot high-level and specific legal issues from people’s stories.
Court Visual Guides
We are creating fliers and posters that use visuals to explain how to navigate complicated court processes. We design them in partnership with courts and judges.
We have worked with Alameda County Courts to make guides for people facing traffic tickets, to help people protect their rights and avoid financial burdens.
We are working with Lansing, Michigan courts to create visual resources for people facing evictions, to prepare for their court hearing.
Courses We Offer
In addition to our courses for students, the Legal Design Lab also works with legal organizations to train them on design thinking, scope new initiatives, conduct user testing, and plan how to bring innovation into their organization.
We hold these workshops on Stanford campus, at the Law School and the d.school, and on-site at organizations and conferences.
Some of our past workshops include:
- Service Design: Working with state courts to plan how they can better present language access materials, or serve self-represented litigants
- Culture Change: Helping a law firm plan for diversity and inclusion among their associates and partners
- Design Thinking: Coaching lawyers in the design process — for example, coaching law firm lawyers on how to use design thinking to advise their clients on a business problem in their legal department
- Visual Design: Training lawyers on the essentials of visual design, and how to apply it in their presentations, writings, and arguments
- Innovation Strategy: Planning how to launch an innovation and design lab inside of a law firm
- User Testing: Evaluating a current app, website, or service offered by the government with its target users, and then having a co-design session to create new versions
- Exploratory Sessions: Bringing together a wide range of stakeholders who are all involved in a system, to prioritize an agenda of challenges to tackle, and identify a shortlist of new solutions to pilot
We run custom presentations and workshops for courts, law firms, legal departments, legal aid groups, government agencies, and foundations. Please be in touch if you are interested in a workshop.
In addition, we hold Innovation Sprints at our Lab each quarter. In these Sprints, we train teams on user-centered design process, and help the teams to scope, prototype, and plan for testing of a challenge they have brought. If your team would like to attend an upcoming Sprint, please write us.
The Legal Design Lab Team
Margaret is a lecturer at Stanford’s d.school & fellow at Stanford Law’s Center on the Legal Profession, working to bring law & design together.
Margaret holds a JD from Stanford Law, as well as an AB from the University of Chicago, an MA from Central European University in Budapest, and a PhD from Queen’s University Belfast in International Politics. She is also an avid sketcher and an amateur app-maker.
Metin Eskili is the Lab’s developer and technologist. He is a full-stack developer who builds access to justice technology for us to implement and research.
Nóra Al Haider is the Lab’s Policy and Design Lead. She is interested in combining the fields of law, tech and
design to find human-centred solutions for complex problems. Nóra holds a Bachelor (honours) and Research Master in Law from Utrecht University. In her spare time she loves to make art and travel around the world.
Olivia is a 2L at SLS, and is a lead fellow on the Eviction Innovation project, our multi-city strategic network with the National League of Cities, and our eviction pilots in Hamilton County, Ohio.
She has a background in access to social services, particularly reproductive and maternal care.
She spent the past summer in Richmond, Virginia researching potential programs the city can implement to address its eviction crisis.
Yue is a Computational and Mathematics Engineering master’s student
at Stanford. Her projects at the Legal Design Lab include auditing Google search results for legal queries and doing data analysis the American Bar Association’s online platform. She is excited about how technology and data can be leveraged to provide better access to justice. Outside of school, Yue loves listening to storytelling podcasts, knitting, and hiking.
Sabina is a Symbolic Systems major and Human Rights minor at Stanford University, with an interest in leveraging technology to facilitate access-to-justice.
She has been working with the Legal Design Lab for three years on projects including creating the Navocado platform to train pro bono lawyers in new fields, increasing the accessibility of online legal help, and optimizing Internet search engines for legal queries.
Outside of the lab, she was the president of the Business Association of Stanford Entrepreneurial Students, and is conducting Honors Thesis research on the ethical implications of corporate secrecy.
Juan is a Chilean lawyer, interested in creating seamless dispute resolution systems and using out of the box solutions to improve trust in legal institutions.
Currently a Master of Laws candidate at Stanford University, in the Lab he is involved in cross-functional projects in which technology can provide meaningful access to justice, from simple legal queries to get legal help on search engines, to better ways to answer legal complaints using SMS.
Prior to Stanford, he worked as a Research Associate at the justice studies center of the Organization of American States. There, he acquired a strong record of working effectively with governments to implement criminal and civil justice reforms in Latin America. In addition to his participation in the lab, Juan conducts research in Procedural Justice and Trust on Chilean judiciary as a Fellow of the Stanford Program in International Legal Studies, with a grant of the Freeman Spogli Institute for International Studies. He also has lead creative writing workshops for incarcerated people in California, as a member of the Stanford Prisoner Advocacy and Resources Coalition.
Daniel holds a JD from Stanford, and a PhD from the University of Arizona. He is an affiliate member of Harvard Law’s A2J Lab.
His research focuses on language access, self-help, and the role that information plays in cases of summary eviction.
Jane Wong was the Lab’s Post-JD fellow during 2017-18. She worked on access to justice innovation, with a focus on more coordinated Bay Area legal services. Jane graduated from Stanford Law School in 2017. While a student, she worked as a student fellow in the Lab on how to design the courts to be more accessible to the public.
Jane received a B.A. in Sociology and a Korean minor at the University of California, Berkeley. Prior to law school, she worked at a policy firm that improved the effectiveness of social service programs. She came to law school with an interest in pursuing a public interest law career in health care and affordable housing.
Jose joined the Lab as its first full-time fellow, to work on a year-long design project around new modes of Dispute Resolution. During his fellowship, he also led workshops and classes around new business models, process mapping, logic and arguments, and design research methods brought to law.
He is the Director of the Center for Innovation in Law at the Sergio Arboleda University in Colombia and a co-founder at Lexter, a legal tech company in Colombia.Prior to that, he was a Senior Associate at the M&A practice of Posse Herrera Ruiz (Colombia), an associate in the international arbitration practice of Skadden Arps, Slate, Meagher & Flom LLP in London and a Legal Affairs Officer at the Legal Affairs Division of the World Trade Organization.
Jose holds a JD from the University of Los Andes in Colombia, an International Diploma on International Trade Regulation from the World Trade Institute in Berne, and an LLM in International Economic Law & Policy from the University of Barcelona.
Jorge Gabriel Jimenez was the Lab’s full-time Fellow for 2018-19. He completed his master’s degree at Stanford in the Law, Science and Technology program.
Since 2013, Jorge worked as project director of Francisco Marroquin Law School, where he participated in a project called ‘rethinking law school’ to innovate legal education.
While a law student in 2011, he co-founded Guatecambia, the first NGO to promote open government in Guatemala. In 2013, he co-founded Chamba Co-working, the first open space whose goal is to accelerate the process of entrepreneurship in Guatemala. In 2014, he co-founded a law firm in Guatemala called Nexus Legal. Jorge has also actively participated in other organizations related with Law, Innovation and Technology, such as Creative Commons, Legal Hackers and Hacks Hackers.
Emma holds a JD from Stanford Law School. Prior to law school, Emma was a research analyst at the Office of the Attorney General of New York, where she worked with public records data and incorporated machine learning and natural language processing into casework. Since starting at Stanford Law School, Emma has helped form a new student organization, Stanford Law Students against Gendered Violence, and leads an accompanying pro bono project focused on domestic violence policy work and direct services.
She was a Member Editor of the Stanford Law Review, the Managing Editor of the Stanford Technology Law Review, and a Vice President of Student Initiatives for the Stanford Public Interest Law Foundation.
Emma is from Ashford, Connecticut and earned her B.A. in English and American Literature with a minor in Computer Science from Middlebury College.
Diego Ramos is a Chilean lawyer who graduated from the International Economic Law, Business and Policy LL.M. program at Stanford Law School in 2018, where he studied with a Fulbright Scholarship. He works with the Lab on language access in the courts. Diego has focused his practice in Arbitration, both domestic and international, ADR and Antitrust Law. He has studied Antitrust Law at Pontificia Universidad Católica de Chile and International Commercial and Investment Arbitration at Roma TRE University, besides attending numerous courses and workshops on alternative mechanisms of dispute resolution.
Since his first years in law school, Diego has been very involved in academic activities, being a teaching assistant in more than ten courses in three different Chilean universities, mainly in the fields of civil and criminal procedural law, economic analysis of law and antitrust law. Diego is a member of several organizations related to arbitration, alternative dispute resolution and antitrust law in Chile and abroad, such as the Silicon Valley Arbitration and Mediation Center – Young Professionals and the Antitrust Law Committee of the Chilean Bar Association.
Tom holds a JD from Stanford with a background in legal operations and management consulting. Prior to law school, Tom was a Legal Operations Associate at Google where he led cross-functional projects focused on legal technology, knowledge management, and process improvement. Before his time at Google, Tom worked in Deloitte Consulting’s Federal practice with an emphasis on healthcare technology. Tom currently supports the Corporate Legal Operations Consortium (CLOC), a non-profit group designed to establish standards and best practices within legal departments of all sizes around the world. At Stanford, Tom is the Co-Director of the International Refugee Assistance Project and OutLaw, in addition to his involvement with the Legal Design Lab. Tom is a 2012 graduate of American University with a Bachelor’s degree in Political Science and Law & Society.
Guillermo Aldunate holds an LLM from SLS’s Environmental Law & Policy program.
Prior to coming to Stanford, Guillermo took part in several designing processes of both public and private initiatives. In 2013, he was involved in the design and implementation of a Clean Production Agreement in the Maipo river watershed in Chile, which was led by the Chilean government. Through this agreement, water users in the Maipo river watershed committed themselves to implement cleaner and more sustainable methods of production.
Also, in 2015 he guided a team of experts in the redesign of a water management system for a water user organization in Chile. By using a participatory and user-centered approach, Guillermo managed to make water allocation within the organization more efficient and effective. Guillermo is a member of several organizations related with environmental protection and water management in Chile, such as the Confederación de Canalistas de Chile and the Centro de Derecho y Gestión de Aguas at Pontificia Universidad Católica de Chile.
Kevin was a student fellow while a JD-Candidate at Stanford Law School. His design and research focus is on reimagining the Internet as a portal for legal help and information for ordinary consumers. Prior to law school, Kevin served for three years in the Obama Administration as a political appointee at the White House and the U.S. Department of Commerce, focusing on policy communications and media relations. Before joining the Administration, he worked as a media strategist in Malaysia and a political campaign staffer and fundraiser in New Hampshire, North Carolina, and Massachusetts.
Kevin received his B.A. in International Relations from Brown University. He loves to swim, hike, learn foreign languages, and code side projects to hone his technical skills.
Jessica was a fellow while studying at Stanford Law School. She brought over ten years of patent prosecution and strategy experience. Jessica has worked in law firms, in-house, and most recently as the Founder and President of a Silicon Valley patent strategy consultancy.
As a named inventor on a number of patents, Jessica has a long history of designing and bringing new inventions to market. Her current interests include inventing and developing technology solutions for intellectual property prosecution and litigation. Additionally, Jessica is researching law firm innovation and working to reimagine the 21st century firm.
Jessica is a published author, editor and guest lecturer at Stanford University on a variety of topics relating to patent law, strategy, and design.